Crisis Management Plan
Manage communications through a formal, clearly defined channel in order to mitigate a crisis
SEE ALSO: Communications Plan
Purpose
To effectively manage communications through a formal, clearly defined channel in order to mitigate crisis, or serious negative repercussions for the Association or the sector, and maintain a reputation of leadership and transparency on vital issues and breaking news.1
Crisis Communications Planning
Preparing a communications plan prior to a crisis will help to ensure the nonprofit in question is able to remain in the driver’s seat – and out of the hot seat. The purpose of having a plan is simple – it helps the organization more effectively manage communications through a formal, clearly defined channel in order to mitigate a crisis, or serious negative repercussions. Additionally, a plan provides the nonprofit an opportunity to proactively demonstrate to the community strong organizational leadership.
Resources and Sample Documents
- University of Memphis: Crisis Management Plan
- Colorado Nonprofit Association: Crisis Communication Plan Nonprofit Toolkit
- Nonprofit Risk Management: Communicating During a Crisis
- Compassion Capital Fund National Resource Center: Managing Crisis: Risk Management and Crisis Response Planning